Mark Pavlak Senior Product Manager

B2B, B2C and B2B2C SaaS | AI/ML, GenAI and Agentic AI Products | Product Strategy, Roadmap, Customer Research

Senior product manager with 25+ years shipping software from customer research to launch. I have always been early to new technology.

I launched a Fortune 500 company's first mobile app and YouTube channel at SDG&E (Sempra Energy), and today I build agentic AI workflows and GenAI prototypes that cut spec turnaround from 22 days to 2.

Portrait of Mark Pavlak

About Me

Product management at the intersection of UX, technology, and business
  • 25+ years in product, from full-stack engineer to senior product manager
  • Owned an 18-product web, mobile, and SMB SaaS portfolio serving 24.8M customers across SDG&E and SoCalGas
  • Wrote requirements for and led delivery of 95 features from May to September 2026 with an AI-built requirement pipeline
  • As principal program manager, led the ATO and DoD IL4 certification and deployment of the Marine Corps MAKE system
  • Tools: Claude and MCP connectors, JIRA, Azure DevOps, Confluence, Figma, React, Python, Node.js, Google Analytics

Career Highlights

  1. 1

    Senior Product Manager
    Preston Ventures | 2023-Present

    AI/ML and data platform roadmap
    Agentic AI delivery system
    95 features shipped May to Sep 2026

    Claude, OpenAI, Agents
  2. 2

    Senior Agile Project / Product Manager
    PG&E | 2022-2023

    Backlog, roadmap, and 6 releases of the Your Projects portal (16M customers)

    Your Projects on pge.com is a one-stop shop for applications, document tracking, document storage, internal approvals, and billing for 250K+ yearly applications

    Tesla, PayPal, SAP
  3. 3

    Senior Technical Program Manager
    US Navy | 2017-2021

    SMSMDS Program: 35-person division
    $7M+ budget
    Azure IL4 migration
    Security backlog and ATO work

    Marine Corps MAKE: led ATO and IL4
    Best in Breed (DoD Explosives Safety Board)
    Funding grew 10x

    Microsoft Azure, Splunk, US Department of Defense
  4. 4

    Owner / Technical Consultant
    Pavlak Consulting | 2016-2022

    Azure migration
    50+ senior hires for GitLab before its IPO
    Clients: GitLab, Jack in the Box, EIZO

    GitLab, Jack in the Box, EIZO
  5. 5

    Senior Technical Product Manager
    SDG&E | 2006-2017

    18-product portfolio
    24.8M customers
    Outage map
    First utility-owned mobile app in the US
    Built the 0-to-1 B2B2C energy API that delivered customer data to Google PowerMeter

    Apple, Android, Google Cloud
  6. 6

    Senior Software Engineer
    SDG&E | 1999-2006

    Built a seminar management portal for 24.8M+ commercial and residential customers

    Co-designed an API standard for the Microsoft and White House emergency notification system

    Built a B2C energy management billing portal for 3.7M+ commercial and residential customers

    Google, Java, Microsoft

Skills and Expertise

25+ years across product, AI, platforms, security, and delivery.

  1. 1

    Product

    Strategy and roadmap, customer research and usability testing, PRDs, prioritization (RICE, MoSCoW, Kano), launches and go-to-market with Marketing

  2. 2

    AI

    Agentic AI workflows (Claude, MCP), GenAI prototyping, AI governance

  3. 3

    Platforms

    APIs, data models, cloud (AWS, Azure, GCP), object storage

  4. 4

    Security and Compliance

    HIPAA, SOC 2, PCI DSS, NIST RMF, ATO, IL4

  5. 5

    Delivery

    Agile, Scrum, JIRA, Azure DevOps

Skills map: Product, AI, Platforms, Security, Delivery

Contact Me

Open to Senior Product Manager conversations.

Location

Orange County, California